Terms of service

Terms of Service

Last updated: March 24, 2026

Overview

This website is operated by Joyskey. Throughout the site, the terms "we", "us" and "our" refer to Joyskey. Joyskey offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service"), including those additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Section 1 — Products and Services

The Joyskey Kit is a repair tool kit designed for replacing joystick modules on PS5 DualSense controllers. The kit includes hardware tools, replacement Hall Effect (TMR) joystick modules, consumables, and access to instructional content.

By purchasing the Joyskey Kit, you acknowledge that:

  • The repair process involves soldering and desoldering electronic components.
  • You are performing the repair yourself ("Do It Yourself") and assume responsibility for the outcome of the repair on your controller.
  • Joyskey provides comprehensive instructional materials (Masterclass video, written guides) to assist you, but cannot guarantee the outcome of repairs performed by the end user.
  • Opening and modifying your PS5 DualSense controller may void the manufacturer's warranty from Sony. Joyskey is not responsible for any voided warranties.

Section 2 — Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

Section 3 — Pricing and Availability

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

Section 4 — Purchases

By placing an order through our site, you represent that:

  • You are at least 18 years of age or have the consent of a legal guardian.
  • The payment information you provide is accurate and you are authorized to use the payment method.
  • You are located in a jurisdiction where the purchase and use of our products is legal.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

Section 5 — Returns and Refunds

Our refund and return policy is outlined in our Refund & Return Policy, available on this website. By making a purchase, you agree to the terms of that policy.

Section 6 — Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, videos, instructional materials, and software, is the property of Joyskey or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from this site without our prior written consent.

Section 7 — User Content

If you submit content to us (such as reviews, photos, videos, or testimonials), you grant Joyskey a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and display that content for marketing and promotional purposes across all media channels.

Section 8 — Limitation of Liability

In no event shall Joyskey, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Service.
  • Any damage to your PS5 DualSense controller or other equipment resulting from the use of the Joyskey Kit.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our site.

Our total liability to you for any claim arising out of or relating to these Terms or our products shall not exceed the amount you paid for the product giving rise to the claim.

Section 9 — Indemnification

You agree to indemnify, defend, and hold harmless Joyskey and its employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our products or violation of these Terms.

Section 10 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of France.

Section 11 — Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 12 — Contact Information

Questions about the Terms of Service should be sent to us at hello@joyskey-kit.com.

Joyskey — 200 Rue de la Croix Nivert, Paris, France, 75015, FR.